payment terms
Welcome to Deutschria ! We want to offer you a smooth and secure shopping experience. Please read our payment terms carefully for information about accepted payment methods and payment policies.
1. Accepted payment methods
We accept the following payment methods to pay for your orders:
- Visa
- MasterCard
- American Express
- JCB
- Discover
- Diners Club
- Apple Pay
All payments must be made in full and immediately at the time of ordering.
2. Secure payment
Your payments are processed via secure and encrypted payment methods. We use the latest technologies to protect your personal data and payment information.
- We use SSL encryption to keep your transactions secure.
- We do not store credit card information directly on our website. All payments are processed through trusted and secure payment partners such as Stripe and Shopify Payments.
3. Payment currency
All prices on our website are quoted in Euros (EUR) . All payments are processed in this currency.
4. Invoicing
- After placing an order, you will receive a confirmation email with a detailed invoice listing the total amount, selected products, shipping costs and payment options.
- Please check your order confirmation to ensure all information is correct.
5. Default in payment
- If a payment is declined or there are problems with the payment, you will receive a notification and the opportunity to try the payment again.
- If you do not make a successful payment within 7 days, we reserve the right to cancel the order.
6. Taxes and Fees
- All prices indicated on the website include statutory value added tax (VAT) .
- There are no additional hidden fees. The price shown is the final price you have to pay.
7. Special offers and discounts
- For special promotions, discount codes or vouchers applied during the ordering process, the specified conditions must be met in order to receive the discount.
- Discounts and special offers are only valid for the respective order period and cannot be applied retroactively to orders already placed.
8. Payment authorization
- When using credit cards or other payment methods, we reserve the right to obtain authorization from your bank or payment service provider to ensure that the payment is properly authorized. This may result in a small delay in order processing.
9. Refunds
- All refunds will be issued to the original payment method used.
- Refunds will be processed within 7 business days after we receive and inspect the returned item.
10. Contact us
If you have any questions about the payment methods or your payment process, please do not hesitate to contact us. We are happy to help you!
- Email: support@deutschria.com
- Phone: +49 176 94957388
- Address: Stolberger Str. 34, 52068 Aachen, Germany